Privacy Policy
Last Updated: February 10, 2026
Premium Surface Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our online tools, or contact us regarding our services.
This policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Information We Collect
We may collect the following categories of personal information:
Identifiers
Name
Email address
Phone number
Physical address or project location
Commercial Information
Project details you voluntarily provide
Service inquiries, estimates, and consultation information
User-Generated Content
Uploaded files, images, or logos (for design or project planning purposes)
Internet Activity Information
IP address
Browser type
Device information
Pages visited and time spent on the website
We collect this information through:
Contact and quote request forms
Online design tools
Email, phone, or text communications
Cookies and analytics tools
Legal Basis for Processing (GDPR)
Under GDPR, we process your personal data based on one or more of the following legal grounds:
Consent – when you voluntarily submit information or opt into marketing communications
Contractual necessity – to provide estimates, consultations, and services you request
Legitimate interest – to improve our website, services, and customer experience
Legal obligation – when required to comply with applicable laws
How We Use Your Information
We use your information to:
Respond to inquiries and schedule assessments
Provide estimates, consultations, and construction services
Communicate about your project
Improve our website, tools, and service offerings
Send service-related or marketing communications (with consent)
Maintain internal records and documentation
We do not sell your personal information.
Marketing Communications & Consent
You may choose to receive marketing communications by email, phone, or text message.
You can withdraw consent at any time by:
Clicking “unsubscribe” in emails
Replying “STOP” to text messages
Contacting us directly
Message and data rates may apply for SMS communications.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
Analyze website traffic
Improve performance and usability
Enhance user experience
You may control cookie preferences through your browser settings. Disabling cookies may affect site functionality.
Sharing Your Information
We may share personal information with trusted third-party service providers, including:
Website hosting and analytics providers
Form-processing and communication platforms
Review and reputation management services
These providers are only given access to information necessary to perform their services and are contractually required to protect your data.
Data Retention
We retain personal information only as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal, tax, or accounting requirements
When information is no longer required, it is securely deleted or anonymized.
Your Privacy Rights
Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request the deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time
Your Rights Under CCPA (California Residents)
California residents have the right to:
Know what personal information we collect and how it is used
Request access to personal information
Request deletion of personal information
Opt out of the sale of personal information (we do not sell data)
Not be discriminated against for exercising privacy rights
To exercise any of these rights, contact us using the information below.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. While no system is 100% secure, we take data protection seriously and continuously improve our security practices.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children.
International Data Transfers
If you are accessing our website from outside the United States, your information may be transferred to and processed in the U.S. By using our website, you consent to this transfer.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of the website indicates acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
Premium Surface Solutions
Email: office@premiumsurfacesolutions.com
Phone: (385) 404-6291