LIMITED CONCRETE WARRANTY AGREEMENT
1. Limited Warranty
Premium Surface Solutions provides a limited warranty on concrete installations for a period of one (1)
year from the date of project completion. During this time, the concrete surface will remain free from
Major Cracking, Major Scaling and Spalling, or Major Pop-Outs resulting from defective materials or
workmanship.
2. Definitions
"Major Cracking" refers to cracks greater than 1/4 inch wide and exceeding either: (a) 30% of the total
linear footage of all concrete joints, or (b) 30% of the perimeter of any single concrete panel. "Major
Scaling and Spalling" is defined as surface disintegration covering more than 10% of the total concrete
surface or 25% of any one panel. "Major Pop-Outs" means more than 50 conical aggregate breakouts
per 100 square feet of surface.
3. Exclusions
This limited warranty does not apply to damage or conditions caused by: - Misuse or abuse of the
concrete surface - Non-residential or unintended use - Natural disasters such as fire, flooding, or
earthquakes - Subsurface defects or undetected underground voids - Modifications to surrounding
areas that redirect drainage to or under the concrete - Tree roots or plant growth - Contact with
vehicles, animals, people, or equipment during the initial 72-hour curing period - Ground shifts or utility
work affecting the subgrade - Use of inappropriate fill or compaction materials unless directly placed by
Premium Surface Solutions - Variation in concrete color or color mismatches from repairs - Staining,
general wear, or loss of pigmentation - Minor cracks, scaling, spalling, or pop-outs not classified as
'Major' - Any installation not sealed using an approved concrete sealer applied by Premium Surface
Solutions
4. Warranty Claims
To initiate a warranty claim, the Client must notify Premium Surface Solutions in writing within 90 days
of discovering the defect. Text messages or verbal claims will not be accepted. Upon receipt of written
notice, Premium Surface Solutions will inspect the site within 30 days. If verified to be covered under
this warranty, Premium Surface Solutions will choose—at its sole discretion—whether to repair the
defective area, replace it, or issue a refund proportional to the affected portion. Material-only warranties
will be limited to what is provided by the manufacturer, and labor is excluded from any material-only
coverage.
5. Limitation of Liability
The maximum liability of Premium Surface Solutions shall not exceed the original price paid for the
concrete work. Premium Surface Solutions is not liable for indirect, incidental, special, punitive, or
consequential damages of any kind.
6. Warranty Voiding Conditions
The use of salt, ice melt, or magnesium chloride—whether applied directly to the concrete or
transferred from roadways—will void this warranty. These materials may cause degradation, internal
stress, cracking, and surface damage to concrete.